Refund policy

Cancellation (Cancellation of order)

Once an order has been placed, the order is automatically arranged and cannot be cancelled in principle. Only if the order has not yet been placed can the order be cancelled.

Return or exchange of goods

If you would like to return an item, please fill out the “Contact Us” form
or info@youngsocialclub.com with the reason for the return/exchange. After your request is received, we will provide you with information on how to return or exchange the item. However, we will not be able to accept returns or exchanges if any of the following conditions apply. Please note that we cannot accept returns or exchanges in any of the following cases.
Please note that the customer will be responsible for shipping costs for returns/exchanges.

Conditions of non-return/non-exchange

• Failure to request a return or exchange within 3 days after the product arrives at the customer's location

• If the product is not returned within 5 days after the return/exchange request is approved

• If the customer wishes to return or exchange the product for their own reasons

• If the merchandise is found to be used, damaged, or stained

• If the tags or accessories of the merchandise are missing

• If you return the merchandise by a method other than the method specified by us.

• If the merchandise is sold under special conditions such as coupon/sale

   

• Underwear, swimsuits, accessories, or other items that will come into direct contact with the skin without undergarments
  

Please see Q&A for details.

When there is a defect in the delivered goods, such as defective goods, different goods received, etc.

We will respond to your request by returning the product or exchanging it for a new one. Please contact us via our “Contact Us” form or info@youngsocialclub.com with your order number and a photo of the affected item(s) to request a return or exchange. After your request is received, we will provide you with information on how to return or exchange the product. However, please note that we may not be able to accept returns/exchanges in any of the following cases. Please note that we will bear the shipping costs for returns/exchanges.

• If the customer does not request a return or exchange within 3 days after the product arrives at the customer's location
• If the product is found to be used, damaged, or stained
• If the tags or accessories of the merchandise are missing
• If you return the merchandise by a method other than the method specified by us.
• If the product is judged to be within the range of individual differences of the product
• Minor marks on the manufacturing process (which can be removed by washing)
• Frayed threads (thread trimming)
  Regarding the frayed threads of the product, there is no problem with the product itself if the fraying is not such that a hole opens when the thread is pulled. Please cut the frayed threads with scissors and use the product.
  If you think the product is defective, please contact our customer support by e-mail with a picture attached.